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OFW Programs, Services, Benefits & Welfare
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POEA OFW Services ( Philippine Overseas Employment Administration)

Pre - Employment Services

Processing of Employment Contracts; Issuance of Overseas Employment Certificates, Name or Direct Hires, Government recruits and Household Workers

Government Placement Branch
Ground Floor
Tel. Nos. 722-11-75/76/77

Landbased & Seabased Workers Hired through Licensed Agencies
Employment Contracts Processing Branch (ECPB)
2nd floor, tel. Nos. 722-11-67/721-94-91

Balik-manggagawa
Balik-manggagawa Processing Division
Service Area, tel. No. 721-07-85

Accreditation of Principals and Approval of Job Orders
Accreditation Branch
Seabased: 2nd floor, Tel. No. 721-94-93
Landbased : Mezzanine floor, Tel. No. 722-11-86/87
Taiwan & Korea-Bound Workers: 2nd Floor, Tel No. 722-11-60
Household Workers : Ground Floor, Tel. Nos. 722-11-76/77

Market Research and Promotions
Marketing Branch
Mezzanine Floor, Tel. Nos. 722-11-62

Registration of Landbased Applicants for present and future hiring;
Issuance of Seafarers’ Registration Cards
Manpower Registry Division
Ground Floor, Tel. Nos. 722-11-43/46

Pre-employment Orientation Seminar
Worker’s Education Division
2nd floor, Tel. Nos. 722-11-85

Provides information and guidance to the public
POEA Action Center
Ground floor, Tel. Nos. 722-11-44/55

Welfare Services

Pre-departure Orientation Seminar (PDOS);
Worker’s Education Division
2nd floor, Tel. Nos. 722-11-85

Welfare Services (violation of terms and conditions of employment
contracts; claims for injury/death benefits; tracing whereabouts of
workers, request for repatriation of remains, etc.)
Welfare Assistance Division
2nd floor, Tel. Nos. 722-11-82

Licensing and Regulation

Issuance/Renewal of license
Licensing Branch
4th floor, Tel. Nos. 722-11-49/91

Legal Assistance to victims of illegal recruitment
Anti-illegal Recruitment Branch
3rd floor, Tel. Nos. 722-11-89/90//721-06-19

Labor Assistance prior to embarkation
Employment Regulation Branch
4th floor, Tel. Nos. 722-11-90
Labor Assistance Counter (LAC)
NAIA-LAC, Tel. No. 8321961 local 3703

Adjudication

Legal Assistance and adjudication of cases arising from employee-employee relation; violation of recruitment regulations
Adjudication/Recruitment Regulation Branch
3rd floor, Tel. Nos. 722-11-48/58

Legal assistance and watchlisting of contract workers facing charges and complaints
Adjudication Branch
3rd floor, Tel. No. 722-11-42/45

General Administrative and Support Services

Overseas employment statistics/
General information on overseas employment materials
Planning Branch
5th floor, Tel. Nos. 722-11-83/47

Human Resource Development
Human Resources Development Division
5th floor, Tel. No. 722-11-69

Financial and other related transactions
Finance Branch
5th floor, Tel. Nos. 722-11-68/71/78

Certified copy of Information Sheet and
Overseas Employment Certificate of Filipino Overseas Worker
Records Division
6th floor, Tel. No. 721-94-89

For More and Updated Information check the POEA website at http://www.poea.gov.ph

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