DTI: Order Regalo Program for OFWs (Added Mar 22 2007)
Order Regalo
The Philippine International Trading Corporation (PITC) is the conduit
of the Order Regalo Program where Filipinos abroad and those who have
traveled abroad can buy products they can send home to their family
or friends in the Philippines from PITC-accredited Order Centers.
Purchases under this scheme are called internal exports. Manufacturers
participating in the program are entitled to tax credits equivalent
to the sales, compensation and specific taxes and duties on supplies,
and raw and semi-manufactured products.
Description of Operation
The PITC-Order Regalo Group accredits Orders Centers or agents in
countries where there are significant number of Filipino residents
and / or contract workers to act as sales conduits. At present, there
are 45 Order Centers in 21 Countries. The Group accredits local manufacturers
to participate in the program to ensure the supply of products to
the program.
This program is available to overseas Filipinos abroad and those
who have traveled and are already in the Philippines. For the Overseas
Filipinos (OF), transactions are made through the accredited Order
Center in the country where they are based.
Through a catalog provided by the Order Regalo Head Office, the OF
chooses the product he wants to send home to his family or friends
in the Philippines and pays for the product. The Order Center takes
the order, advises PITC of the product and place of deliver, and remits
payment to PITC. Upon receipt of payment, PITC delivers the product
to the recipient in the Philippines.
Those who have traveled and are already back in the Philippines have
one (1) year from the date of arrival to avail of the privilege under
the Order Regalo Program. To be able to purchase locally under the
program, the passport must be presented and the payment must be in
US Dollars.
Product Lines
* Air Conditioners
* Audio Systems
* Cooding Appliances
* Computers & Printers
* Refrigerators / Freezers
* Television / Video Systems
* Washing Machines
* Food Items / Flowers
* Motorcycles
* Real Estate
Order Centers
Asia, Australia & Pacific
* Australia
* New Zealand
* Guam
* Hongkong
* Saipan
* Singapore
* Taiwan
* Japan
United States and Canada
* Vancouver, Canada
* Ontario, Canada
* Los Angeles, California
* Dallas, Texas, USA
* New York, USA
Middle East
* Bahrain
* Saudi Arabia
* Kuwait
* Oman
* Qatar
* United Arab Emirates
Europe
* IItaly
* Germany
* Spain
* The Netherlands
* United Kingdom
Local Agents
* Overseas Banking Division, Allied Bank, Allied Bank Center, Makati
City
* Bell Publishing HK Co. Ltd./ KBS Trading Italia S.R.L., Palanan,
Makati City
* M MA, Antipolo City
* Duty Free Superstore Sports Unlimited, Inc. - Clark, Angeles, Pampanga
* Duty Free Superstore Sports Unlimited, Inc. - Subic, Olangapo
Why Set Up an Order Center or Apply as a Sales Agent?
Order Centers enjoy financial rewards from the Order Regalo commission-sharing
scheme. With the growing Filipino communities abroad which serve as
captive Order Regalo market, and the promotional support extended
by PITC, selling Order Regalo should not be difficult.
Aside from the financial considerations, Order Centers are also in
the unique position of helping the Philippine government capture the
extra foreign exchange that would otherwise be spent abroad since
sales generated through the Program are remitted into the Philippine
banking system.
Furthermore, Order Centers help in the government's efforts to encourage
patronage of Philippine-made products which enhances the country's
economic development through increased production and employment.
How To Set Up an Order Center
Order Regalo Order Center application is relatively fair and simple.
The Order Center Application Kit contains the following documents:
* Guidelines for Accreditation - Order Regalo Order Center
* Checklist of Requirements (Both for
* Individual and Business Entity)
* Application Form for Order Center (Both for Individual and Business
Entity)
* Proforma Memorandum of Agreement
Send the accomplished Application Form together with the other requirements
to:
Philippine International Trading Corporation
Order Regalo Group
Philippines International Centre
#46 Sen. Gil J. Puyat Avenue
1200 Makati City, Philippines
Tel. Nos.: 845-43-76,845-43-70
Fax Nos.: (632) 845-43-63,845-44-73/76
E-Mail: pitcoro@info.com.ph.
Policies and Guidelines
Shipping and Charging Policy
Order Regalo is a gift-giving program, meaning the customer or buyer
(who can be in the United States for example) buys export-quality,
Philippine-made products (which are in the Philippines) for delivery
to a recipient who is also in the Philippines. PITC, the implementing
agency of the program, coordinates the delivery of the orders through
its network of suppliers. The PITC warehouse is located in Pasay City,
and all orders can be picked up free of charge from its warehouse.
Door-to-door delivery is nationwide. However, delivery charges vary
depending on the location and the item. Please refer to the Matrix
of Delivery Charges which classifies each region/province in the Philippines
to one of seven (7) zones. Delivery is within 3 to 5 days for locations
within Metro Manila, 7 days for within Luzon (A, B, C, or D) but outside
of Metro Manila, and two weeks for Visayas and Mindanao.
Orders from the Order Center (CERD IN LA) are forwarded by e-mail
or fax to PITC head office in Makati City, Philippines on a daily
basis for processing of deliveries. The customer is charged upon transmittal
of the order to PITC.
Secure on-line ordering is provided through Authorize.net. This order
center accepts Visa, Master, and Discover credit cards. International
money orders and personal checks (U.S. and Canada residents only)
are also accepted. If preferred, credit card details or personal checks
can also be faxed or relayed by phone. Returned checks will be assessed
a $15 fee in addition to applicable bank charges.
Return / Cancellation Policy
Orders can be cancelled within 24 hours of placing. After 24 hours,
the order details will be transmitted to PITC office in Makati City,
Philippines for delivery processing and will be considered final.
Defective products can be returned to the manufacturer for immediate
replacement. All products are covered by the manufacturer's guarantees
and warranties.
Pricing Policy
Quoted prices are valid as of the date and time of ordering. Due to
the possibility of foreign exchange (US dollar to Philippine peso)
fluctuations overnight, and the 24-hour difference between the placement
of the order and its confirmation (Refer to Return/Cancellation Policy),
CERD IN LA cannot make an absolute guarantee that prices will be the
same at the time of confirmation of the order. If a price change does
occur, CERD IN LA will make every effort to contact the buyer (through
e-mail, phone or fax) before transmittal of the order to PITC. If
there is no response from the buyer within 24 hours of the price change
notice, processing of the order will proceed at the new price (--
"Silence means agreement.").
Product Availability
CERD IN LA makes no claim or guarantee as to the availability of a
product at time of ordering. PITC regularly updates order centers
on items in low inventory, and this will be indicated on the relevant
product pages on the web site.
However, since PITC accepts orders from over 30 order centers, there
is a possibility that some merchandise can be out of stock upon transmittal
of the order. In such a case and if indicated in the order ("SUBSTITUTION
ALLOWED"), CERD IN LA reserves the right to substitute a product
of similar price (plus or minus 10% of price of original product)
and specifications. If the buyer does not want such as substitution
to occur, indicate " NO SUBSTITUTION ALLOWED" on the order,
and the order will be put on hold until we receive further instructions
on how to proceed with it.
Confidentiality Policy
All personal, check and credit card information are treated with utmost
confidence. This means that your information are only given to entities
that need it to confirm availability of funds and other transactions
related to processing the order. Your information will NOT be sold
or exchanged in mailing lists. All contact information (mailing address,
phone, fax, e-mail) will only be used to confirm or clarify details
of the order.
FAQs About Order Regalo
Who can buy under the Order Regalo Program?
Because the merchandise sold under the program are tax and duty free,
only certain individuals are qualified to buy under the program:
Filipinos working overseas. (To prove this, you will be asked for
the name and address of your employer.) Filipinos and other nationals
residing outside the Philippines. (This will be proven by your current
address); and Filipinos or foreigners who have traveled abroad provided
they place their order within one (1) year from date of arrival in
the Philippines. (If your current address is in the Philippines, you
will be asked for your passport number and date issued, and your latest
arrival date. One set of photocopies of the relevant passport pages
will also be required.)
Do you deliver in Visayas and Mindanao?
Yes. Delivery is nationwide. Lead-time is three (3) to five (5) working
days within Metro Manila; one (1) week within Luzon, outside Metro
Manila; and, two (2) weeks within Visayas and Mindanao.
Is the delivery for free?
No. Prices are for cost of the items only. Delivery charges vary depending
on the location and the item.Please refer to the matrix of delivery
charges. Motorcycles can also be picked up from selected cities in
Visayas and Mindanao for a minimum transfer charge.
Are products covered by warranties/guarantees?
Yes. The products carry the manufacturers' warranties/guarantees which
are honored by any accredited service center.
Are the products compatible with the Philippine electrical system?
Yes. Because the products are made for the Philippines, its 220V not
110V; NTSC not PAL Secam, etc.
Are prices competitive?
Yes. In some cases, prices are 10% lower than retail prices in the
Philippines because manufacturers enjoy tax rebates as a participant
in a government program.
Source: http://www.dti.gov.ph/contentment/66/70/120.jsp
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